Category Archives: Websites

An exciting new collaboration for Ditto and …Happen

An idea can turn to dust or magic, typographic print by Dan at DittoI’m really pleased to announce that the lovely team at …Happen Web Technologies have moved in to our London Road studio! This move cements the close partnership between Happen and Ditto, enabling both companies to provide a full and complete branding, marketing and development service as one cohesive team. We’re already working together on multiple projects for the ultimate benefit of our clients, which I’m very much looking forward to sharing with you soon.

Do pop in to see us – we’d love to show you around our brand new meeting room and have a chat to find out how we can help take your business to the next level.

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New in This Week: Brand Identity and Website for a family building company

We first met Heather and Alastair Musselwhite a couple of years ago at a business exhibition. They have a thriving building company which has been established for over 50 years (and has a glowing reputation), but their brand was looking a bit – well – tired. After a thorough Ditto re-brand, I’m proud to share their new look brand and website with you.

Introducing Musselwhite Builders

Musselwhite is a family-run building company established in 1962. Now with the third generation of Musselwhites at the helm, the company still trade on the same values that the company was started with – honest, friendly service and quality workmanship. The Musselwhites have done a fantastic job at keeping their skill set bang up to date, and in the period that we’ve been working together, Alastair has attended more courses and gained more skills than I care to mention. Needless to say, they know their stuff – and are some of the most trustworthy people you could wish to meet.

And the challenge?

Rebranding a company which has been trading for so long is a fantastic opportunity, but their is often a hesitancy to stray too far from the existing identity. Luckily, Heather and Alastair were very open to ideas and we worked together very easily.

The brief

In a relatively crowded market place, it was essential to convey the values that Musselwhite trade by. Keen to establish that they’re not just ‘any old building company’, we needed to refresh the brand to reflect their modern approach while maintaining their family values. Musselwhite work with a mix of schools and hospitals as well as domestic customers, so we needed to create a look that would welcome both ends of their market: corporate enough to impress larger clients while emulating a friendly feel to engage the domestic market. This is the final design for the logo mark (which, I have to say, looks absolutely fantastic on the polo shirts that the guys wear!):

The blues and greys give this look a corporate edge, while the mustard yellow softens it to a more gentle tone. The typography used has some beautiful shape to it; authoritative, yet friendly.

And so to the website…

Here’s the existing site, which had been untouched design-wise for quite a while:

We knew that one of the big challenges with the website would be to get the imagery right. The existing website contained amateur shots of the guys at work, which left room for improvement. We carefully selected a range of photos which were softly lit and conveyed a handmade, people-orientated look. Having spent time dissecting the websites of other builders with Alastair (we always recommend you check out what the competition is up to – it’ll help you to differentiate with your own advertising), we found that builders’ websites were generally packed with fairly uninspiring photos of people at work – and while these photos might be quite relevant to other builders, but to a prospective customer they mean nothing.

Of course, the copy was re-written with SEO in mind to optimise their performance on search engines – and written to appeal to the Musselwhite’s target market. And to the big unveil: here’s their new site!

 

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New in This Week: Brand Identity and Website for a Clinical Negligence Solicitor

It’s been a while since I’ve shared any of the fruits of our labour with you, and it’s about time I did. So, I’m proud to share with you a work-in-progress project for Michael Turner.

Introducing Michael Turner

Mike is someone I’ve known for several years now. He’s a solicitor, mediator, part-time judge and all round superstar. There have been many times when Mike has offered me support, so I’m really pleased to be able to be helping him for a change. Mike specialises in clinical negligence; far from being a whiplash-lawyer, Mike works on cases of catastrophic injury and complex trauma cases (particularly with babies and young children) where his clients’ lives have been turned upside down by some sort of injury or negligence. Most recently, he’s been working with the Scotton family who were affected by severe negligence at the birth of their little boy, William. The case settled in the millions.

And the challenge?

Mike has been consulting for various law firms for years, and felt it was about time to build upon his own reputation. Having re-focussed at our January Brand Workshop, Mike asked us to help him develop his own brand.

The brief

Mike isn’t like most solicitors. Unless he’s in court, you’ll never see him in a suit – and where possible, he takes his Golden Retriever puppy, Jack, to work with him. He’s incredibly personable and has a very reassuring, pragmatic approach which immediately makes the seemingly insolvable feel less scary. Given his line of work, his clients are usually young families who desperately need reassurance that someone can help them get their lives back on track. The usual corporate solicitor colours (blues, greys, blacks) weren’t going to be appropriate at all; we needed something with a bit of zing that maintained a feel of gravity and credibility. Here are some of our initial concepts:

Number one: Warm, approachable colours; the sage green communicates trust while the purple communicates quality and loyalty. Combination of serif and sans-serif typography to give both character and gravitas

Number two: Brighter shades of green and yellow teamed with a slate grey to communicate hope and strength. Serif fonts used to give a voice of authority, simple motif used to separate Mike’s name from the ‘solicitor’ to show that he’s about more than his job title. Lower case letters purposefully used for the ‘solicitor’ to give an approachable feel

Number three: A slightly more ‘traditional’ approach here – Purple conveys quality while the blues communicate a corporate, business-like identity. The full stop after ‘solicitor’ lends authority to the look. As the colour palette has a more serious feel, the typography is sans-serif and lower case to prevent it from feeling stuffy

 

I’m really pleased with Mike’s choice with the branding; here’s a sneak peek at the website which is currently being built:

I love the way that the colours are working with the image we’ve chosen for the homepage – and happily Mike was bowled over when we revealed the layout. A sign of good things to come! We’re working alongside Katie and the Zoodikers team to develop Mike’s brand, and Katie is working on a PR strategy which will help to raise Mike’s profile and drive traffic to his site. Expect to see more on this as the project develops!

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New in This Week: A website for The Oaks Vet

Who is The Oaks Vet?

The Oaks Vet is a mobile veterinary practice run by Anna White. Nicknamed ‘Jane Herriott’, Anna spends her days whizzing around Sevenoaks in her 4×4, treating all manner of animals. From cats and dogs to horses, ducks and sheep, Anna is one very capable and totally approachable lady – the sort of person who can put you at ease. In fact, while we were working on her website, my mother in law very sadly had to have one of her elderly cats put to sleep and Anna was,  ‘absolutely wonderful’. If you’re an animal person, you’ll know that it’s incredibly important to be able to build a trusting relationship with your vet – Anna delivers a brilliant service with the continuity of care which you only get with someone who knows your pet well. This is how Anna’s website looked before we began working together:

And the challenge?

Anna had a website already, a perfectly functional one. It had been a little neglected since it was launched almost two years ago and needed a bit of love to update it and reflect Anna’s direction and approach. We spent considerable time talking about who Anna’s clients are and why using a mobile vet is beneficial – we always find it’s crucial to get a real in-depth understanding of our clients’ businesses before we get started so that we can deliver designs which really work. And judging by the Cheshire cat-style grin plastered on Anna’s face when we unveiled the first working of her homepage, the time we invested paid off big time. Fuelled by cups of tea and plenty of chocolate biscuits, we worked closely with Anna to craft google-friendly text which would not only perform well in terms of SEO, but also be appealing to read. The gorgeous images used on her website have all been sourced from a stock photo library; often the most cost-effective way to access professionally shot, beautifully lit images. While you have to pay for the rights to use them, stock photography plugs the gap between using photos you’ve taken yourself and employing a photographer to do the job for you – and if they’re well-chosen, they can render some really lovely results.

The design and why it works

Taking inspiration from Joules, Country Life and Farrow & Ball, the colours and fonts absolutely hit the nail on the head for the look we wanted to achieve. I particularly love the way that the colours work on the ‘Pets’ and ‘About Us’ pages – just gorgeous! We re-worked Anna’s logo from royal blue to some lovely, muted blues and sage greens (which Anna loves so much that she’s now using this version in preference of her existing logo!) to fit in with the colour theme, and the images we used were carefully chosen to fit with the overall look while conveying the right feel. This is a simple but effective design; Anna’s clients don’t want an all singing, all dancing website with loads of features and flashy bits to click on – just a clean, easy to navigate website which tells them about Anna’s service and how she can help. And this website delivers just that.

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New in This Week… a new website for Leaves Inspired

At Ditto, we’re very lucky to have some absolutely lovely clients with fascinating businesses. One of the things I love most about our work is that we get to work with such a diverse range of businesses – on our books you’ll find insurance brokers, tourist attractions, accountants, tattooists, vets, nurseries and pretty much everyone in between. I’m not too sure how to categorise this next business, because they’re impossible to pigeon-hole into any particular title…

Daphne Henning at Leaves Inspired would probably tell you she’s a life coach. She’s not. She’s so, so much more – she describes her work as being similar to that of an interior designer; if you wanted to change your house, you’d bring someone in to talk about how you’d ideally like everything to look, create a mood board, talk about what needs to happen to make your vision a reality, and they’d get to work. Daphne takes the same approach to people’s lives and businesses – she works with people who want some kind of change. Perhaps they feel they’re capable of more, but don’t know where to start. Perhaps they’re a business owner who don’t know how to inspire their employees with enough passion to grow their business. Whoever they are, Daphne will help coax them out of their comfort zone and provide them with the support and motivation they need to keep moving forwards. Her approach is far from wishy-washy; she bridges the gap between science and magic to teach her clients to change the way they think, discover the power of perspective and achieve the life they want.

Daphne needed a website to share her story with prospective clients, and take the very brave step to raise herself above the parapet! We carefully sourced images to help tell the story of her business, using fresh colours from the spring palette to give the site an inspirational, exciting feel. My personal favourite is the image of the spring lambs – what denotes a fresh start better than lambs, packed full of energy and curiosity for the world around them? The website is purposefully minimal in terms of the information we share as the intention is to give visitors just enough information to tempt them to call, but all of the copywriting has been carefully produced to inspire those who read it, with lots of evocative questions and direct speech. The key thing for Daphne was to find her voice, which is why I’ve written the copy to incorporate a lot of the things that Daphne herself would say, offering a conversational, relaxed tone to the site. We’ve finished the design with a gorgeous, subtle wallpaper which really finishes everything off beautifully and gives the site the oomph it needs.I’m really pleased with this site, and clearly Daphne is too – she very kindly popped in with a lovely thank you card and gift! She’s recently attended our Social Media Workshop, so keep an eye out for her on Twitter very soon…

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Body & Soul of Otford’s website goes live!

I am very excited to reveal the brand new website for Body & Soul of Otford. With a relatively short time frame (initial branding concepts to live website in three and a half weeks!), this website just goes to show what you can achieve when everyone involved is fully committed and passionate about getting a job done. Marianne is already receiving some fantastic feedback about her branding, website and appointment cards – and the salon isn’t even open yet!

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New in This Week – branding and website for Body & Soul of Otford

Over the last few days the Ditto team have been beavering away on the branding and marketing for a brand new beauty salon, soon to open in the beautiful village of Otford. Body & Soul of Otford is being run by Marianne Spiteri, who is absolutely passionate about looking after people and making them feel nurtured and beautiful, both inside and out. Body & Soul will be doing everything from manicures and facials to hypnotherapy and reiki, and even have an in-house electrolysis clinic – using 100% organic products. Marianne is unrelentlessly committed to finding the most beautiful natural products available and take it from me – they’re gorgeous!

We’re going to be working on all aspects of Marianne’s marketing including her online strategy, brand and positioning, customer retention and later on we’ll be helping with blogging too. In the meantime, we’ve got price guides, appointment cards, flyers and websites to be worrying about! There’ll be lots to share with you over the next few weeks as we work towards her opening date, but in the meantime I couldn’t resist showing you the homepage of her website which we’re currently developing. I was thrilled that Marianne has fallen head-over-heels in love with her branding and website. This is from the thank you card she sent us:

“You’ve captured everything to beautifully and understood exactly what I’m about and what I want to achieve. I’ve been blown away by how well you interpreted my ideas into the branding, website and price lists for my company. It’s absolutely perfect and I couldn’t have asked for any more. From the very start you’ve exceeded my expectations!! Thank you, thank you, thank you – your artwork, your listening ear and marketing support has been invaluable!”

Hooray!

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